Support

Check out our tutorials, as they will answer most of your questions, or fill out the form to the left and we'll get back to you as soon as is humanly possible.  Our regular support hours are 8:30am to 5:30pm Monday through Friday.  However, we always are monitoring our system and have support on call, and respond to (true) emergencies.  No, we don't consider you forgetting to update your site 5 minutes before it is supposed to go live our emergency, but we love you still.

Below is our support blog where we talk about common questions that we get asked and where we talk about new functionality as it becomes available.

 

 

 

Support Blog!

Adding a Favicon to your site

By RealCove
Mar 01, 2013

Don't you love it when nerds name something?  I think of that each time I hear the term favicon or emoticons.  So you may be wondering what a favicon is?  It is the little icon that appears in the tab of the page your are on.  Here is a screen grab.

That little blue gear is a favicon, and helps make it easier to identify your site amidst a sea of 100 tabs.

To do this, we recommend that you create a gif or png that is 128 x 128 pixels, and save it with the name of 'favicon.ico'.  Yup, that is right, not .gif, or .png... .ico.

Then when you are in the site builder, go to the 'Assets' tab, select the 'Images' folder and upload your favicon.ico into there.

That is it!  After that your new favicon will be there to impress the world, nerd or non-nerd alike.

Leave a Reply

Please enter the security code below
CAPTCHA Image Code*:
  Reload Image



Support Requests

Name (required)
Email (required)
Address
City, State, Zip
Phone
Comments (required)
Website (required)