Support

Check out our tutorials, as they will answer most of your questions, or fill out the form to the left and we'll get back to you as soon as is humanly possible.  Our regular support hours are 8:30am to 5:30pm Monday through Friday.  However, we always are monitoring our system and have support on call, and respond to (true) emergencies.  No, we don't consider you forgetting to update your site 5 minutes before it is supposed to go live our emergency, but we love you still.

Below is our support blog where we talk about common questions that we get asked and where we talk about new functionality as it becomes available.

 

 

 

Support Blog!

Designing CSS for IE & mobile devices

By RealCove
Feb 27, 2013

Ever built a site that looked and worked amazingly in Chrome and Firefox only to open it in IE or a mobile device and see the whole thing blow up.

We feel your frustration, that is why we enhanced the HTML to show specific information about your browser environment to help you elegantly deal with fallout from the browser war.

If you look at your site source code you'll see that we've embedded very descriptive classes into the HTML tag.  You'll see classes like; ie9 and w-1900 just to name a few.  Each of these classes represent detail about your browser, it's dimensions, what it supports etc.  This allows you to design your CSS with browser and device specific definitions that is clean and won't conflict with different browser types.

For example, if you wanted to set a different body width for IE users simply create a css definition like so:

html.ie body {

width:400px;

}

We hope you find this feature as helpful as we have.  Consider it a nice little bonus because it's been so nice working with you.

Dock a widget to the edge of the screen.

By RealCove
Feb 26, 2013

Ever wanted to add a widget to the edge of your screen and make it collapsible?   It's a neat new feature we've added to our widgets.

This is a sample of how a "Docked Widget" would look:

Changing your widget to a docked widget is easy, just open your widget settings and pick which edge you want to dock your widget to.

If you do not see the option "Dock App To Edge" send us a quick email, we'll add it for you.  Most widgets already have this feature but we're happy to add it to other apps.

 

 

 

 

 

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